Privacy Policy

Last updated: July 2, 2026

Privacy Policy

The short version: We only collect what we need to process your order and improve your experience. We never sell your personal data. You can request deletion of your data at any time.

Alluvani ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you visit our website at alluvani.com or purchase our products.

1. Information We Collect

When you place an order:

  • Name, email address, shipping and billing address
  • Phone number (optional, for shipping updates)
  • Payment information (processed securely by Shopify Payments — we never store your full card number)

When you visit our website:

  • Browser type, IP address, pages visited, time spent on site (via cookies and analytics tools)
  • Device information

When you contact us:

  • Email correspondence and any information you share with our support team

2. How We Use Your Information

  • To process and fulfill your orders
  • To send order confirmations and shipping updates
  • To respond to customer support inquiries
  • To send marketing emails if you've opted in (you can unsubscribe at any time)
  • To improve our website and product offerings
  • To comply with legal obligations

3. Health Information

Our products are designed for people using GLP-1 medications. You are not required to disclose your specific medical history to purchase from us. If you voluntarily share health information with our support team (e.g., when asking about product compatibility), we use it only to help you and do not share it with third parties.

4. Information Sharing

We do not sell your personal information. We share your information only with:

  • Shopify — our ecommerce platform (processes payments and stores order data)
  • Fulfillment partners — to ship your order (name and shipping address only)
  • Email service providers — to send transactional and marketing emails
  • Analytics providers — aggregated, anonymized data only
  • Law enforcement — only when legally required

5. Cookies

Our site uses cookies to:

  • Keep items in your shopping cart
  • Remember your preferences
  • Understand how visitors use our site (analytics)
  • Improve ad targeting on platforms like Facebook and Google (you may opt out via your browser settings or the respective platform's ad preferences)

6. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Opt out of marketing communications at any time
  • Data portability

To exercise any of these rights, email us at privacy@alluvani.com.

7. Data Retention

We retain your order information for up to 7 years to comply with tax and accounting requirements. Marketing data is retained until you unsubscribe or request deletion.

8. California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act. We do not sell personal information. You may request a copy of the data we've collected about you or request deletion by emailing privacy@alluvani.com.

9. Children's Privacy

Our products are intended for adults 18 years and older. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this policy from time to time. We'll notify you of significant changes via email or a notice on our website. Your continued use of our site after changes constitutes acceptance of the updated policy.

11. Contact Us

Questions about this privacy policy? Contact us:

📧 privacy@alluvani.com
📮 Alluvani, LLC — Sacramento, CA